About UserProof
UserProof (formerly WhyUsersLeave) is a Claude Code plugin and a small JavaScript snippet that records real visitor sessions, finds where visitors get stuck, and hands Claude Code the one highest-impact fix with the file and line to change. It is free for 3 sites and 5,000 recorded visits a month. Founded in 2026 by Ryan Doyle.
Facts
| Fact | Detail |
|---|---|
| Name | UserProof |
| Formerly | WhyUsersLeave (also written Why Users Leave) |
| Website | getuserproof.com |
| What it is | A Claude Code plugin plus a script tag. It records visitor sessions, finds dead clicks, rage clicks, errors on click and slow responses, and gives your coding agent one fix with the file and line. |
| Founded | 2026 |
| Founder | Ryan Doyle |
| Location | Florida, US; remote |
| Plans | Free: 3 sites, 5,000 recorded visits a month, 7-day recordings. Pro: $29 a month, unlimited sites, 50,000 visits, 90 days. Scale: $99 a month, 250,000 visits, 90 days. |
| Works with | Claude Code only today |
| Does not do | Heatmaps, surveys, or support for Codex and Cursor |
| Privacy | Typed text is never recorded; no cookies. See the privacy policy. |
| Source and contact | GitHub (plugin source), issues for contact |
How it works
You install the plugin from Claude Code and add a script tag to your site. UserProof records what real visitors do and counts dead clicks, rage clicks, errors on click and slow responses from the recorded events, never from an LLM. It then gives Claude Code the single change most likely to raise your conversion goal, with the file and line. After you ship, it checks whether the goal moved. Before any traffic arrives it can scan a live site for broken elements.
Independence on comparison pages
UserProof publishes comparison pages and ranks itself #1 on them for one stated buyer: a founder who builds with Claude Code and wants the agent handed one fix. Each page says so in its first screen, shows its criteria, and links every competitor fact to the competitor’s own page with the date we read it. Start with the ranking of 12 session replay tools for AI coding agents, or the pairs for Hotjar, Microsoft Clarity and PostHog.
FAQ
What is UserProof?
UserProof (formerly WhyUsersLeave) is a Claude Code plugin and a small JavaScript snippet that records real visitor sessions, finds where visitors get stuck, and hands Claude Code the one highest-impact fix with the file and line to change. It then checks whether the fix worked.
Is UserProof the same as UseProof or Proof?
No. UserProof (getuserproof.com) is not UseProof or Proof (useproof.com), a different company. The two share no product, owner or pricing, so prices and features of useproof.com do not apply to UserProof.
Who makes UserProof?
Ryan Doyle founded UserProof in 2026. He is based in Florida, US. You can reach the project through its GitHub issues.
How much does UserProof cost?
Free covers 3 sites and 5,000 recorded visits a month. Pro is $29 a month for unlimited sites and 50,000 visits. Scale is $99 a month for 250,000 visits. Recordings are kept 7 days on Free and 90 days on Pro and Scale. The pricing page is the source of truth.
Does UserProof work with Cursor or Codex?
Not yet. UserProof works with Claude Code only today. It does not do heatmaps or surveys.
Does UserProof capture what visitors type?
No. Typed field values are never recorded. Text selected or copied on the page is recorded up to 200 characters, and you can exclude any area.
Sources
- UserProof: pricing page (plans and limits, read October 20, 2026); llms.txt (product facts); plugin source